It’s really quick and easy to install the Dojo Go. It'll only take you a few minutes, and all you need is your Wi-Fi details and the activation code we sent you by email and SMS.
Follow the video below and scroll down for full step-by-step instructions. You can also follow the Quickstart Guide included in the box with your card machine.
1) Remove the battery protection sticker
Open the back of the card machine to remove the battery, and peel off the protective sticker.
2) Power up your card machine
Connect the USB cable to the power adapter and plug into the charging base. To power on your machine, hold down the power button for 2-4 seconds.
Tip: You can also plug the charging cable directly into the port on the left side of your card machine.
3) Connect to Wi-Fi
Follow the instructions on-screen to connect to your Wi-Fi network. If you’d prefer to use the free 4G mobile connection, tap ‘Wi-Fi settings’ then ‘Skip Wi-Fi setup.’
4) Update your card machine
Leave your card machine on the charging base for 10 minutes. It will update to the latest version of Dojo’s software.
5) Enter your activation code
Your Activation Code is a unique 6-character code that we’ll email to you when your account is first set up with Dojo, along with your order information and Supervisor Code. Search for Your Dojo Order in your inbox - we’ll have sent it to the email address registered with your account.
This may take several minutes. Please leave your card machine running and it will securely connect to your Dojo account.
Your activation code connects your card machine to your account so we recommend writing it down somewhere safe as well. You may need it again when there are important updates to your card machine.
Learn more about your activation code and how to find it.
If you can’t find your Activation Code, get in touch
and we’ll get you sorted.
6) Update your supervisor code
A supervisor code is needed to perform administrative functions on your card machine, including processing refunds. There is a default code provided with your account, but we recommend changing it to something unique for each machine:
1) Tap the menu icon and select ‘Settings’ then select ‘Update supervisor code’
2) Enter the default supervisor code
3)Enter your new supervisor code, then enter it again to confirm.
Get a full walkthrough on changing your supervisor code.
Finish setting up your card machine by following the last couple of steps on-screen.
Now you’re ready to start taking payments!