Some transactions may incur a non-qualifying charge, as set out in your agreement with us. This depends on the type of card used and how you took the payment. Each transaction will be categorised as either qualifying or non-qualifying.
Non-qualifying transactions carry an additional charge as these are considered less secure than qualifying transactions.
- Chip and PIN, contactless and swiped transactions submitted for processing within two business days of the authorisation.
- Manually keyed transactions.
- All transactions submitted for processing more than two business days after the authorisation.