You’ll need to enter a supervisor code on your Dojo to authorise some tasks, such as giving refunds and reversing transactions.
Your Supervisor Code is a unique 4-character code that we’ll email to you when your account is first set up with Dojo, along with your order information and Activation Code. Search for ‘Your Dojo Order’ in your inbox - we’ll have sent it to the email address registered with your account.
You can also change your supervisor code, but you’ll need your original code in order to do so.
Note: If you can’t find your Supervisor Code, give us a call on 0800 044 3550 and we’ll get you sorted.