If you're signed up to use the feature, guests will be able to join the queue by scanning a QR code and entering their details - without having a host manually add them. Guests are able to do so by simply scanning the QR code with their mobile phone's camera.
How does it work?
To allow guests to start scanning the QR code, simply head to Settings then Virtual Access and then toggle customer self signs up on - if enabled the toggle will be blue:
Note: Ensure that your opening hours are up to date (Settings --> Opening Hours)
You are also able to control the party sizes that are able to join the queue via the QR Code, to enable/disable parties select the party sizes and click save. Enabled party sizes will appear blue:
When a guest joins the queue via the QR Code, they will appear on your system with a 'Self Signup' tag above their name:
Where can I get my QR code?
You can download your QR Codes straight via the system. To download head to Virtual Access (found in Settings) and click 'Download QR Code Pack.
If you have any issues downloading the code pack please get in touch.
What does the guest see?
After scanning the QR code with their smartphone they'll be brought to a webpage where they'll need to fill in their details - taking away the manual work for the host.
Once the form has been filled and they've pressed 'Join Queue' the page will update and show them their queue position, estimated wait time, and party size.