Dojo uses artificial intelligence to generate predicted wait times that your guests can see when on the Dojo app or joining your queue via a QR Code.
Our data shows that this is twice as accurate as manually quoting wait times, helping you to seat as many guests as possible. However, you can adjust Dojo's predicted wait times if you need to.
Add additional wait time
Alter the predicted wait time by adding additional wait time. Go to Settings ➡ System Preferences and enter your additional buffer under 'Additional wait time.' For example, entering '5' will add an additional 5 minutes onto all of Dojo's predicted wait times.
If you believe your wait time quotes are too long even with '0' entered into this field, get in touch with us via the chatbox in your RMS and we can provide more support.
Once you've entered a value, the system will take a couple of minutes to make the change. You can force the algorithm to update by adding or seating a queue place.