It’s really quick and easy to install the Dojo Go. It'll only take you a few minutes, and all you need is your Wi-Fi details and the activation code we sent you by email and SMS.
Follow the video below and scroll down for full step-by-step instructions. You can also follow the Quickstart Guide included in the box with your card machine.
Open the battery cover on the back of the card machine, then remove the battery. Peel off the protective sticker.
Replace the battery and put the battery cover back on.
Connect the USB cable to the power adapter and plug into the charging base. To power on your machine, hold down the power button for 2-4 seconds.
Follow the instructions on-screen to connect to your Wi-Fi network. If you’d prefer to use the free 4G mobile connection, tap ‘Wi-Fi settings’ then ‘Skip Wi-Fi setup.’
Learn more about connecting your Dojo to 4G.
Leave your card machine on the charging base for 10 minutes. It will update to the latest version of Dojo’s software.
Your Activation Code is a unique 6-character code that we’ll email to you when your account is first set up with Dojo, along with your order information and Supervisor Code. Search for Your Dojo Order in your inbox - we’ll have sent it to the email address registered with your account.
This may take several minutes. Please leave your card machine running and it will securely connect to your Dojo account.
Your activation code connects your card machine to your account so we recommend writing it down somewhere safe as well. You may need it again when there are important updates to your card machine.
Learn more about your activation code and how to find it.
A supervisor code is needed to perform administrative functions on your card machine, including processing refunds. There is a default code provided with your account, but we recommend changing it to something unique for each machine:
1) Tap the menu icon and select ‘Settings’ then select ‘Update supervisor code’
2) Enter the default supervisor code
3)Enter your new supervisor code, then enter it again to confirm.
Finish setting up your card machine by following the last couple of steps on-screen.
Now you’re ready to start taking payments!