The Dojo help centre covers everything you need to know to get started with Dojo Payments. Explore each section below and follow the links to learn more - or use the search bar at the top of the screen.
Finish setting up your account
1) Log into your Dojo account
2) Report your PCI compliance
3) Add your employees to your account
4) Claim your exit fees
Set up your card machine
Follow the instructions or watch this quick video. You can also click here for a more in-depth setup guide.
1) Remove the battery protection sticker
2) Power up your card machine
3) Connect to Wi-Fi
4) Update your card machine
5) Enter your activation code
6) Update your supervisor code
6) Integrate with your EPOS
How to process sales
How to process card not present (CNP) transactions
How to process refunds
How to print or email a receipt
Follow the Dojo operating guide for full instructions and guidance on using your card machine and taking payments securely.
How your takings are transferred
View your transfer history
Enable transfer notifications
Customise your transfer reference
Track your business
Create an end-of-day summary
View and filter transactions
Export your transactions
Understanding your invoice
Make the most of Dojo
Card machine accessories
Stock up on printer rolls, cleaning products, and a handy range of accessories to protect and enhance your Dojo Go from our online store.
Choose from silicone cases, safety poles, screen covers and more – and get the most from your most important sales tool. Just head to extras.dojo.store to get started.
Refer a friend
Enjoying your Dojo experience? Know someone who you think would enjoy it too? Why not refer a friend to Dojo and you’ll each pick up £50 when they sign up.